Privacy Policy
Last updated: June 19, 2026
This Privacy Policy describes how cerulean-branch collects, uses, and protects your personal information when you interact with our website and services.
Information We Collect
We collect information that you provide directly to us when you:
- Submit inquiry forms requesting our advisory services
- Contact us via email
- Browse our website and interact with our content
The types of personal information we may collect include:
- Name and contact details (email address)
- Property acquisition timeline and preferences
- Additional context you choose to provide about your property search
- Technical information such as IP address, browser type, and device information
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and provide requested advisory services
- Communicate with you about our services and your engagement
- Improve our website functionality and user experience
- Analyze website usage patterns and trends
- Comply with legal obligations and protect our legitimate business interests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client engagement records are typically retained for seven years following service completion to comply with professional record-keeping standards.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Object to processing of your personal information in certain circumstances
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, please review our Cookies Policy.
Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy regularly.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Location: Perth, Western Australia